Terms and Conditions King Casino – Platform Usage Guidelines

To register and use the king casino platform, you must meet the following requirements without exception:

• Be at least 18 years old at the time of registration.
• Being an individual using the platform personally and not on behalf of any other entity.
• Not being subject to any local or international legal prohibition related to the use of online gaming platforms.
• Have full mental capacity to make financial decisions independently and responsibly.
• Not currently in the process of declaring bankruptcy or under any court order restricting financial activity.

Each user is only permitted to hold one account at king casino. Multiple account registrations by the same individual — whether using a different name, phone number, IP address, or device information — are strictly prohibited and constitute a serious violation of these terms.

During the registration process, you are required to provide accurate, complete, and up-to-date information. The information required includes:

• Full name as shown on your identity card or passport.
• An active mobile number registered in your name.
• Your true date of birth.
• Valid local bank account details for withdrawal purposes.

The KYC (Know Your Customer) process is conducted digitally. You may be asked to upload a copy of your identity card and take a selfie for identity verification. This process is typically completed quickly and is required before your first withdrawal request can be processed.

King Casino accepts deposits via a range of legitimate local payment methods, including FPX, local interbank transfers, and recognised digital wallets. All deposits must be made using a payment method registered in your own name.

• The minimum deposit amount is RM 30 per transaction.
• Successful deposits will be credited to your account balance shortly after processing.
• King Casino does not charge any processing fees for deposits.
• Deposits made using third-party payment methods or on behalf of another person are not permitted.
• If an error occurs during the deposit process, contact the support team immediately with proof of the transaction.

King Casino reserves the right to decline or freeze any deposit suspected of being linked to fraudulent activity, money laundering, or a breach of these terms. In such cases, we will notify the relevant authorities if required.

Winnings may only be withdrawn to the same bank account used for the deposit, or to a bank account whose owner has been verified through the KYC process. This is a security measure to protect your funds from misuse.

• The minimum withdrawal amount is RM 50 per transaction.
• There is no general daily maximum withdrawal limit — limits vary by account tier and VIP status.
• Withdrawal requests will be processed within 1–3 working days depending on the payment method.
• Withdrawals will not be processed if your account has not completed the identity verification requirement.
• Any active bonus still within its rollover period must be completed before a withdrawal can be made.

King Casino offers a variety of bonuses and promotions from time to time, including welcome bonuses, cashback, reload deposits, and special offers for VIP members. Each bonus is subject to specific terms stated at the time the offer is displayed.

The general conditions that apply to most king casino bonuses are as follows:

• Bonuses cannot be withdrawn as cash until the rollover/wagering requirements have been fully met.
• Rollover requirements are typically expressed in formats such as 10x, 15x, or 20x depending on the bonus type.
• Only one welcome bonus is allowed per new user — creating multiple accounts to claim repeat bonuses is a serious violation.
• King Casino reserves the right to void bonuses and any wins derived from those bonuses if the terms are violated.
• The validity period of each bonus will be specified in the terms of the relevant offer.

As a king casino member, you agree to use this platform responsibly and ethically. The following activities are strictly prohibited and will result in immediate action against your account:

• Using any bot software, automated scripts, or third-party tools that provide an unfair advantage in games.
• Engaging in fraud, colluding with other players, or manipulating game outcomes in any way.
• Uploading, sending, or sharing content that is obscene, threatening, or unlawful while using the platform.
• Attempting to gain unauthorised access to another user's account or the platform's back-end systems.
• Using the platform for any purpose related to money laundering or other illegal activities.

King Casino uses a sophisticated monitoring system to detect suspicious gameplay patterns. Any account suspected of involvement in improper activity may be suspended for investigation without prior notice.

You are solely responsible for keeping your password and login details confidential. King Casino will never ask for your password through any channel, including email, live chat, or Telegram.

• Use a strong, unique password — a combination of uppercase letters, lowercase letters, numbers, and symbols is recommended.
• Enable two-factor authentication (2FA) for an extra layer of security on your account.
• Never share your login details with anyone, including family members.
• Log out of your account when using a shared device or public network.
• Report to the support team immediately if you suspect your account has been accessed without authorisation.

King Casino is not liable for any losses resulting from a user's own negligence in safeguarding their login credentials.

King Casino is committed to responsible gaming practices. We provide a range of self-control tools that you can use directly from your account settings without needing to contact customer support:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Set a maximum loss limit within a defined period.
• Session Time Limit: Daily session time limits for better control.
• Self-Break: Temporarily suspend the account for 24 hours up to 6 months.
• Self-Exclusion: Permanently close your account if needed.

If you or someone you know shows signs of a gambling problem, we encourage you to seek help from a relevant support organization. More information can be found on the Responsible Gaming us.

You may close your King Casino account at any time by contacting our customer support team. Any remaining balance will be returned to you once all verification requirements are met and there are no outstanding active bets.

King Casino also reserves the right to suspend or terminate an account without prior notice under the following circumstances:

• Violation of any section of these Terms and Conditions.
• Confirmation that the account was registered by an individual who is underage.
• Suspected activity related to fraud, money laundering, or collusion.
• Use of unauthorized software or game manipulation.
• Multiple accounts for the same individual.

King Casino is not liable for any indirect, incidental, or consequential losses arising from the use of the platform, including but not limited to gaming losses, technical disruptions, or game outcomes that differ from expectations.

This platform is provided "as is" and king casino makes no guarantee that the service will always be free from technical disruptions, although we continuously strive to maintain system uptime above 99.9%. In the event of a technical disruption affecting game outcomes, we will investigate and resolve the matter based on accurate system records.

King Casino reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior user consent. However, we will endeavour to notify members of significant changes via email or an in-platform notice at least 7 days before the changes take effect.

Continued use of the king casino platform after any changes to the terms take effect constitutes your acceptance of the amended terms. If you disagree with the changes, you have the right to close your account and withdraw your remaining balance.

If you have any questions, concerns, or complaints regarding these Terms and Conditions or the use of the king casino platform in general, please contact us through the following channels:

• Live Chat: Available 24/7 directly within the king casino platform.
• Email: [email protected] (displayed as text, not a link).
• Telegram: Through the official support channels displayed on the platform.

Our support team operates 24 hours a day, 7 days a week and can communicate in Malay, English, and Chinese. We strive to respond to all inquiries within a reasonable timeframe, with most issues resolved within a few hours.

For more complex issues or those involving large sums of money, please include relevant proof of transaction and your account information (but never share your password) to expedite the investigation process.